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What Makes A Great Manager?
Supervision tips and free resources.  Answers to supervision and management situations.


Winning cover letters and resumes lead to winning interviews - Try the recommended resources below:

Resume writing services with a 100% guarantee.


Testing for most civil service jobs happens only periodically and sometimes as little as once every two years.  An exam may consist of one test or a number of different tests.  Note that once you pass the test and you're on a civil service list, you'll be interviewed to determine if you receive a job offer.  Make the most of your opportunity with the resources below.



Interview Tips, Strategies and Sample Questions from job-interview.net

  1. Ace Your Firefighter Oral Boards: The Ultimate Guide to a Successful Oral Board Interview, Roger Aimes, 2011

  2. Facing the Promotional Interview, John Mittendorf, 2003

  3. Firefighter Oral Exam Study Guide, Arthur R. Couvillon, 1999

  4. Smoke Your Firefighter Interview, Paul Lepore, 2011 - RECOMMENDED


  1. Essentials of Fire Fighting, International Fire Service Training Association, 2013 - RECOMMENDED

  2. Firefighter's Handbook: Essentials of Firefighting and Emergency Response, 2e, Thomson Delmar Learning, 2004

  3. Fire Officer's Handbook of Tactics, 3rd Ed., John Norman, 2006 - RECOMMENDED


Guides with reader recommendations are in bold.

Need help for a specific subject such as word problems and math?  Click here for guides and free help for the most difficult test areas.

The most often requested study guides are listed below.  If you don't see the guide that you're looking for, enter the title of the job in the search box below.


  1. Becoming a Firefighter: The Complete Guide to Your Badge!, Bob Smith, 2003

  2. Exam Prep: Firefighter I and II, Dr. Ben Hirst, 2009

  3. Firefighter Exam, Learning Express, 2009
    Includes 4 complete tests based on official exams, with instructional chapters on reading texts, tables, maps, and graphs, memory and observation, math, mechanical aptitude, and spatial relations.

  4. Firefighter Exam for Dummies, Stacey Bell, 2011

  5. Firefighter Exams (Barron's Firefighter Exams), James Murtagh, 2013

  6. Master the Fire Fighter Exam, Arco, 2008 

  7. Norman Hall's Firefighter's Exam Preparation Book, Norman Hall, 2004

  8. Smoke Your Firefighter Written Exam, Paul Lepore, 2007


  1. Get Firefighter Fit, Kevin S. Malley, 2008

  2. Tacfit Firefighter First Alarm - A Comprehensive Fitness Programs Designed By Firefighters For Firefighters


Testing for a supervisor's position?  Review these resources:



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