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Clerical Job Interviews

Review the description. A number of the underlined keywords have links to interview questions for that keyword or job function.

Description:  Under close supervision, employees in this job may operate a personal computer or typewriter to prepare records, statements, vouchers (invoice payment), forms, letters, memorandum, mailing lists and other materials from copy, rough draft, or detailed instruction. Typists also record and verify information; arrange and prepare data for processing; perform miscellaneous duties such as sorting and distributing mail; maintain files and office records and assist the general public


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Practice Interview
  1. Tell us about yourself.
    Focus on the aspects of your experience that apply to this position.
  2. What experience do you have with the personal computer?
    Talk about what programs you've worked on and what you've done on these programs.
  3. Give us an example of your ability to work independently.
    Any examples from your prior job, school, or church?
  4. One of your assignments in this position will be to type letters.  If your assignment included filing the letters, how would you file them?
    Have you done filing before?  What did you file?  Did you set up the filing system?
  5. Tell us about your experience in either working with the public or in customer service.
    The more public contact or customer service the better.  Improve your answer by including a situation where you provided exemplary service.
  6. How would you deal with an irate citizen?
    Your steps should include identifying the problem and following up with the citizen.
  7. Do you have anything to add?
    Summarize by emphasize your qualifications as they apply to this job.   Also cover anything you missed from your opening.