More Resources

What Makes A Great Manager?
Supervision tips and free resources.  Answers to supervision and management situations.

Winning cover letters and resumes lead to winning interviews - Try the recommended resources below:

Federal Job Resume writing services with a 100% guarantee.

Public Works

Testing for a supervisor's position?  Review these test resources:

• The New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results, George Bradt, 2011
  The New Leader's 100-Day Action Plan will help ensure that you achieve all of your goals in your next leadership role by implementing an effective plan, starting even before Day One.
• The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Michael Watkins 2013
  A hands-on guide for moving successfully into a new role.  Walk through the transition as Watkins identifies the most common pitfalls new leaders encounter and provides tools/strategies for how to avoid them. 
• Skills for New Managers, Morey Stettner, 2013
  Specific answers for key responsibilities including delegating work, communicating effectively, mentoring, leadership, and coaching.  Includes bulleted lists, checklists and definition of terms.
• 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges, Paul Falcone, 2009
  Covering everything from substandard performance reviews to personal hygiene to termination meetings, this guide helps managers on what to say and how to say it.  Good resource for test questions regarding frequently encountered supervision situations.
• Complete Interview Guide with Supervision Guide
  From job-interview.net, 200+ possible interview questions on supervision including behavioral/situational questions. Plus, answers to the toughest supervision interview questions.

Need help for a specific subject such as word problems and math?  Click here for guides and free help for the most difficult test areas.

The most often requested study guides are listed below.  If you don't see the guide that you're looking for, enter the title of the job in the "Keywords" search box below.

Sample civil service written questions from the State of Louisiana for Highway Foreman and Highway Maintenance Superintendent.

• Applied Math for Water Plant Operators, Joanne Price, 1991

• Basic Math Concepts: For Water and Wastewater Plant Operators, Joanne Price, 1991

• Lumpy Water Math, Jerry Grant, 2007

• Complete Interview Guide
  Learn how to answer questions so that no matter what an interviewer asks you, you'll be calm, cool, and confident with 3 practice interviews.

TEST GUIDES

1. Chief Water Treatment Plant Operator, Jack Rudman, 2004

2. Deputy Superintendent of Highways, Jack Rudman, 2002

3. Highway Construction Supervisor, Jack Rudman, 2009

4. Highway Engineer, Jack Rudman, 2005

5. Highway Maintenance Specialist, Jack Rudman, 2000

6. Highway Maintenance Supervisor, Jack Rudman, 2003

7. Highway Transportation Specialist, Jack Rudman, 2002

8. Sanitation Worker, Jack Rudman, 2006

9. Sanitation Worker Exam New York City, Angelo Tropeo, 2014 

10. Senior Highway Maintenance Supervisor, Jack Rudman, 2006

11. Sewage Plant Operator, Jack Rudman, 2010

12. Supervisor (Water and Sewer Systems), Jack Rudman, 2001

13. Wastewater Treatment Plant Maintenance Supervisor, Jack Rudman, 2001